Classic support
Included with every DotOne subscription, for lean teams that need quick help.
- Email and chat support (business hours)
- Knowledge base and documentation access
- Remote screen-share assistance on request
From onboarding to scaling across sites, get the right level of support for your team.
Answers, guides and assistance for every DotOne module.
Practical guides on ERP, production, HRMS and more.
Setup guides, module walkthroughs and best practices.
Connect DotOne with Tally, SAP, WhatsApp and your own systems.
Email us your company, module and what happened. We reply within one business day.
Choose the level of support that matches your team and rollout stage.
Included with every DotOne subscription, for lean teams that need quick help.
Guided one-to-one onboarding and extended help to configure modules and migrate data.
A dedicated point of contact, prioritised issue resolution and proactive guidance across sites.
Quick answers to the questions customers ask most.
Reporting an issue or choosing a support plan? We respond within one business day.
support@techdotbit.com · Mon–Sat, 9 AM – 7 PM IST